Privacy Policy

How we collect, use and protect your information.

Last updated: October 20, 2026

This Privacy Policy explains how Furnella Home Co. ("Furnella", "we", "us") handles personal information when you visit furnella.site, place an order or contact us. If you have questions, email info@furnella.site.

Information we collect

  • Information you provide: your name, email, phone number, delivery address and any message you send through our contact, design help, newsletter or checkout forms.
  • Order information: the products you purchase, delivery method and order totals. We do not collect card or bank details; Cash on Delivery is the only payment method.
  • Technical information: basic data your browser sends, such as device type and pages viewed, if you accept analytics cookies.

How we use information

  • To process, deliver and support your orders.
  • To reply to questions and design help requests.
  • To send newsletters if you sign up. Every email includes a way to unsubscribe.
  • To improve our website and products, and to meet legal obligations.

Cookies and browser storage

Our website uses your browser's local storage to remember your shopping bag, wishlist, cookie choice and form submissions on your device. This storage is essential for the site to work and stays in your browser. Analytics or advertising cookies, if used, are only set when you select "Accept" in our cookie banner. You can change your choice anytime with the "Cookie settings" link in the footer, or clear site data in your browser settings.

Sharing information

We do not sell your personal information. We share it only with service providers who help us run our business — such as delivery partners and email providers — and only as needed to perform those services, or when required by law.

Data retention and security

We keep personal information only as long as needed for the purposes above or as required by law, and use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

Your choices and rights

Depending on your state of residence (for example, California, Virginia or Colorado), you may have the right to access, correct or delete your personal information, or to opt out of certain processing. To make a request, email info@furnella.site. We will not discriminate against you for exercising these rights.

Children's privacy

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it was last revised.

Contact

Furnella Home Co., 418 Cedar Grove Avenue, Suite 200, Austin, TX 78704, United States — info@furnella.site — (512) 555-0148.